This half day session focuses on working with others and building your power of influence.

By the end of the session, you will be able to:

• Understand how team working can be affected by difference in personality
• Understand the importance of self-awareness for working with others
• Understand how you can influence without authority
• Understand how to listen actively and communicate clearly
• Deal with difficult people more effectively
• Have practical tools for working in your team and with your manager, and working with other teams and agencies
• Make meetings more effective